1. Gather information regarding Issue/Problems

2. Gather Computer & System Information > Control Panel > System, Windows Edition & Service Pack, Windows Activation & Product ID

3. Save System Info file and Back Up System Registry

4. Check Device Manager for Errors, installed status

5. Check Task Manager of Processes Running, CPU Usage, Physical Memory Performance

6. Check Control Panel > Programs & Features - to see what is installed

7. Check System Protection Restore that it is Enabled and the Last Restore Points

8. Create a System Restore Point before making any changes to MS OS version and Check Advance Recovery Methods

8. Perform Disk Cleanup, Analyze Hard-Drive, Check Hard-Drive(s) for errors & Integrity

9. Perform/Run System File Checker - Vista or Windows 7 commands or  Win XP Commands

10. Perform Windows Update - Check Virus Protection & Update if Any, also if Windows Defender is installed and updated.  

11. If Malware is suspected run Windows Security Scan for Malware (MSERT)

12. Other Tasks that May need to be performed Internal Check, Cleanness, Fans, Processor & Heat Sink, Over all Condition, based on my observation or issue requires I look inside.

13. Internet, Free by Norton Symantec is "Norton Security Scan" Security & Vulnerabilities Check to determine if your system has been infected with viruses, malware, spyware, or other threats. Newly added — the Cookie Manager that you can use to check for suspicious or dangerous cookies and remove those that raise a concern.  Security Checks - Internet Explorer Temporary File Cleanup, Windows Temporary Cleanup

14. Highly Recommend Windows 7 or 8, XP is obsolete no longer supported by Microsoft and Vista is not far behind lack of support by Microsoft.  When Will Microsoft Pull the Support Plug End of support

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