DO NOT BUY HP Products!  HP got $4500 from me and all I got in return is Crap -

 

Return > to CFAS - 911 Computer Service

 

Windows 7 Not Responding, many times when initiating a program or a process/utility/maintenance function, I encounter several "Not Responding" messages.  Microsoft has for years going back to DOS3, has cost me hours of frustration, delays, waiting on an application to respond, cost me hundreds of dollars over the year for upgrades, additional security, utilities to help maintain and protect any Windows operating systems.

ME being the fist major Microsoft goof, followed by Vista....XP Pro has so far proved to be the most stable next to Windows 98.  Then my making the mistake of thinking Microsoft has finally gotten their act together since 1985, has not...Windows 7 sucks, it is slow, creates many Not Responding messages, causing more wait and frustration. 

You would think after 25 years of so many mistakes, vulnerabilities, etc....Microsoft would have learned by so many mistakes.  It has been one Security Breech after another, incompatibilities forcing you to purchase extra protection, utilities to help maintain Windows OS in an up states.

 

Having used Windows 7 Pro since 19 Dec 2009, on 26 May 2010, upon booting Windows 7 is now NOW VALID, further attempts to Activate and Validate result in my copy of Windows 7 maybe counterfeit.

And then toss in HP products, compounds the issues and problems....as HP with the dv6000z lap I purchased in Apr 2007, is now on its 5th system board.  Another HP product the HP PL4260N 42" Plasma TV purchased in 2006, failed in 2009.  So I am out $4500 plus and downtime all due to HP and Microsoft.

We the consumer are not getting our monies worth and if I could afford a MAC/Apple, I would switch.  The HP overheats, I can no longer use the HP TV Tuner I purchased with my dv6000z as I am now afraid this to be causing the overheating of the integrated nVidia video card.  HP knows this dv6000 line and others have an inherited problem with nVidia and chooses to do nothing but charge me $500 plus for an extended warranty plan to continue replacing the defective system-board with integrated nVidia video card.

One such replacement only lasted 3 days since the dv6000z was returned.  Long enough for me to have to reinstall all my software and then the dv6000z fried again.  So I know have a 100 lb, 42 inch plasma as a door s/dead weight.  If you or any one knows of someone who would like to have this 42" HP PL4260, they are welcome to have it.

I wish more people would boycott Microsoft and HP products...make the switch to MAC or another reputable brand.  Recently a report came out on how only 1 in 3 lap's survive the 1st year.  HP having one of the worst track records.

We the consumer should demand more of Microsoft, or switch brands of PC and software.  Microsoft has to be making something off of us the consumer having to turn to McAfee or Norton/Symantec, rather than trust Microsoft to protect us, since it is their product so many hackers/attackers are constantly gunning for.  Why should we be held responsible or made to pay for another s mistakes?

Contact me with your grip about Microsoft or Computer brand such as HP or other.
 

 

Life Expectancy of an HP product 1-3 yrs - HP dv6000z - HP PL4260N 42" Plasma TV

  • 7 Apr 2007 Purchased dv6000z

  • 17 Apr 2007 received - System Board #1

  • 28 Mar 2008 - System board down - sent to Best Buy - replaced System Board

  • 28 Mar 2008 - Purchased Extended Plan - $512 - 4 yr plan rec. only 3 yrs coverage

  • 6 Jul 2009 - System board #2 down  -  shipped

  • 17 Jul 2009 - 9 days to rec. shipping container and shipped same day to HP

  • 23 Jul 2009 - received dv6000/with a 6200 system board #3, from HP.

  • 25 Jul 2009 - dv6000/6200, System board #3 down reboots continuously to blank black screen, no error messages or BSD during POST.

  • 28 Jul 2009, received shipping container and shipped to HP

  • 5 Aug 2009 - Received dv6000z system board #4 from HP

  • 1 Nov 2009 - dv6000z system board #4 down.

  • 4 Nov 2009 - received from HP shipping container and shipped to HP same day

  • 11 Nov 2009 - received from HP the dv6000 one more time...how long will this system board last

I just read "1 in 3 laptops die in first three years" So your new laptop computer died in inside of a year. "I'll never buy a computer from [insert manufacturer name here] again!" I've heard the protests time and time again.

 

The least reliable brands? Acer, Gateway, and HP. HP's hardware malfunction rate, the worst in SquareTrade's analysis, is a whopping 25.6 percent.

 

The most reliable companies? A shocker: Toshiba and Asus, both with below a 16 percent failure rate due to hardware malfunction.

 

Netbooks have a roughly 20 percent higher failure rate due to hardware malfunctions than standard laps. The more you pay for your lap, the less likely it is to fail in general (maybe because you're more careful with it?).

 

 

1 Nov 2009

 

As you would have it when it rains it pours as of 1 Nov 2009 - HP Pavilion dv6000z down for the 5th time.

Customer Service Order number: YBU091 -01 and the service ticket number is "8031303770".

 

This time it lasted 3 months, last time not even 3 days.  See motherboard replacement #3 total 4th system board

 

I pushed the power button and the blue lights come on and go off  immediately, I hear a click sound.  It does not even begin to power up, no Boot Sequence or POST.  I took out the battery as used straight AC power same thing.

I have held the power button off for more than 30 sec., without the battery or being plugged in....same thing happens.

 

Mar 2008, replaced system board, making #2....the next 2 replacement system boards came same month of July 2009, one on 6 Jul 2009 and the next on 26 Jul 2009.  And on 1 Nov 2009, down again, pending shipped for repair/replacement.

 

Motherboard replacement #3 & 4

 

 

Update -28 Jul 2009 - 8 Aug 2009

 

I posted to HP Support Forums - dv6000 series Pavilion - Video Black Blank Screen

 

As a result, I came to be in touch with a Forum Administrator thanks to another individual monitoring my ic. 

The Forum Administrator contacted HP Corporate and this came after my calling HP on 28 Jul, speaking to David, an HP Case Manager with his do not care attitude was cause for me to post to the HP Support Forum.

 

However as a result of receiving e-mails from the following, I got no where.

 

Cece Cxxxxx
Hewlett-Packard Company
Executive Customer Relations
3000 Hanover Street
Palo Alto, CA 94304

 

Brian Cxxxx
Case Manager
HP US TCO Escalations Team

3000 Hanover Street
Palo Alto, CA 94304

 

 

Update - 28 Jul 2008 - I just called HP Corporate Office

 

Hewlett-Packard Company
3000 Hanover Street
Palo Alto, CA 94304-1185 USA

Phone: (650) 857-1501
Fax: (650) 857-5518

 

I spoke to David, and I was advised that the Pavilion dv6000 series has an inherent problem with the video chipset.  And there is nothing HP can do, other than replace at your cost or if you have as I did purchase the HP Care Plan, which if you continue to read is the history of issues I have experienced with the HP Pavilion dv6000z.

 

I special ordered a HP dv6000z multimedia notebook Apr 2007.   By March 2008, the motherboard fried.  HP replaced the dv6000 MB with a dv6200.  Just before this repair/replacement, I bought the 4 year HP Care  Pack UE878A, for $512.63.  At this writing 26 Jul 09, this is the first time, I would say I am glad I purchased an extended service plan. Read On Why

 

What you do not know is that although you purchased your HP product which comes with a 1 yr warranty, included in the purchase price, is that when you buy the Care Pack just prior the 1 yr warranty is up, you get 3 years for the price of 4 years, because the first year already past.  Which means you paid twice for that first year.  So HP rips you off that way....and now I continue to pay not only in the cost of the HP Care Pack, but downtime and time online or on the phone to resolve issues I do not or did not cause.

 

I am not compensated for my downtime or time spent with a Tech or Customer Service.  However, the Techs and Cust. Serv. staff are paid and by who, US the Consumer.

 

I will say I am glad I bought the HP Care Pack however not for the cost and the fact your are ripped off a year off the .

 

6 Jul 2009, the replaced HP dv6200 motherboard from March 2008 fried again...it took 9 days for me to receive a return shipping container.  I shipped on 17 Jul, and just today 23 Jul, received my HP dv6000/6200, and once again HP replaced the motherboard, re-imaged my hard drive, and replaced the thermal pad.  However HP does not inform you by part numbers what has been replaced - I did find on HP's site 431449-001 Fan/Heat Sink : CPU fan and processor heat sink module - With thermal pads

 

For 2 days, I ran all Windows updates, re-installed Norton and updated, HP updates, reconfigured Vista to my specifications and began re-installing all software previous to re-image.  Not to mention uninstalling all junk unwanted 3rd party software.

 

The evening of 25 Jul, I placed the Notebook in sleep mode for a couple hours, and I could not recover the Notebook from Sleep.  I powered down and upon re-booting the system kept restarting.  I powered down once again, let stand for an hour and when I went to re-boot, same as before on 6 Jul, One Long 2 Short POST error beeps and Black Screen.  I never ever have seen any error messages or BSD (blue screen of death) and when the Notebook did recover and boot, usually you receive "The System has recovered from a serious error"  I do not even get this.

 

I feel it has all to do with the extreme heat build up in this particular chassis design or motherboard 6000 series.  Another words a "LEMON"  As I have said, I am not compensated for my time and "Inconvenience"

 

The HP dv6000 or 6200, create extreme heat almost to the point you cannot keep your hands on the touch screen mouse areas to the left & right.  And if you are like me and have/use the HP ExpressCard Digital/Analog TV Tuner, wow now we are talking some heat.

 

I have 4 other HP brand products and a Compaq...so far only one other HP needed System Restoration disks since the HP Recovery process did not work to re-image and restore that PC's system.

 

And what is more fun than running all updates to HP, Windows, Norton, re-configuring all your personal settings, Network settings, re-installing all software as before and running those updates, just to be back to where you were when the problem occurred....Not once but 3 times.

 

It is Not my fault, but an inferior product/model.  And Do Not Buy a PC with Vista pre-installed nor upgrade to Vista.  I have never seen such a backward engineered piece of junk.  And to think I go back to Windows 3.0 and before that DOS.  Windows ME sucked big time...at least with ME you can find your files, where Startup & Programs menus are.  98 & XP have been the best OS for Microsoft.  I do not even want to think about Windows 7.

 

So bottom line, I guess HP finally put in a system board that works after 4 months, no problems with the 4th system board.

 

 

HP 42" Plasma TV - PL4260N - Sound no picture, purchased this from RC Willey, UT, May 2006.  So much for the lifespan of 60,000 hours at half brightness, meaning it should last 30,000 at full brightness. 

 

I doubt in the 1095 days of owning this TV at an average of 6 hours a day = 182.5 hours, which is a far cry from even a 1000 hours.  And I am crying, believe me.  Of course they probably are referring to the screen only, not what powers the TV or its Y Sustained Board

 

Panasonic (Matsushita) TNPA3243AB-PA PC BOARD

Panasonic (Matsushita) TNPA3242-PA PC BOARD SUB TNPA3243AB-PA

 

Here is a similar almost identical problem I encountered....the only difference is I have not called HP and why is because of the other piece of crud I bought from HP continue reading.

 

Replacement Parts through BestBuy.com Bestbuy.Partsearch.com

New over $400 each for the TNPA3243AB-PA $413.95 and TNPA3242-PA boards $444.95 = $858.90

or Recycled - TNPA3243AB-PA is $162.95 and TNPA3242-PA is $146.95 = $309.90

 

I need to research to see which board affects no picture.  I am hoping I do not have to buy both boards.

 

Question! why outsource, when so many Americans are out of Work?

 

 

Thermal Pad - In computing and electronics, thermal pads are commonly found on the underside of heatsinks to aid the conduction of heat away from the component being cooled (such as a CPU or another chip) and into the heatsink (usually made from aluminum or copper).

 

Return > to CFAS - 911 Computer Service

 

View D.R. "Doc" Young Linkedin Profile

Genealogy & Research Assistance

Donations Accepted

 

PayPal

To Report  Site Problems - Invalid Links Only >> Contact Webmaster

       Surname Index Search Site Research Assistance Eaton Blaschko Pereira Cardozo Shaughnessy Wilson

.